Shipping policy

Thank you for shopping with AromaPop.

Order Processing

Orders are usually processed within 1–3 business days after payment is confirmed. During holidays, promotions, or high-volume periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times vary by destination and shipping method.

United States: 7–15 business days
United Kingdom: 7–15 business days
Canada: 8–18 business days
Australia: 8–18 business days
Other regions: 10–25 business days

Please note that delivery times are estimates and may be affected by customs clearance, local carrier delays, holidays, weather, or other circumstances beyond our control.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Tracking updates may take 24–72 hours to appear after the package is dispatched.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order. AromaPop is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees charged by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

Lost or Delayed Packages

If your tracking information has not updated for an extended period, please contact us at yunxiu2026@outlook.com with your order number and tracking number. We will help check the shipment status with the carrier.

Contact

For shipping questions, please contact us at:

yunxiu2026@outlook.com